“We worked with Lean East to improve our training process for new hires and to develop a training program for front-line trainers. Michelle was able to quickly identify areas of opportunity and helped us implement changes – some simple, some more complex – to drive employee engagement and retention. What impressed me the most was Lean East’s eagerness to get under the hood with us and help do the work required to improve, rather than just deliver a list of recommendations. If you want results rather than a to-do list that collects dust, I recommend Lean East.”