Coaching Process Improvement

Lean, the focus on customer value and elimination of waste in processes, has transformed manufacturing over the past forty years. Lean East has applied Lean thinking to improve service organizations in Maine and the Northeast since 2010. We strive to develop a culture of continuous improvement and partner with you to guarantee results.

Learn about some of the coaching and process improvement work we have supported below, and ask us if you qualify for a grant. Grants can pay 50% of the costs for Lean East training services!

Selected Focus Areas

Coaching Process Improvement - Healthcare

Healthcare: Multiple healthcare improvement projects for hospitals, private practices, and health clinics. We have also led corporate retreats and provided Introduction to Lean in Healthcare training for hundreds of nurses, physicians, technicians, and leaders.


Finance/Banking: Multiple organization-wide improvement and training initiatives, including Introduction to Lean, Lean Six Sigma Green Belt, Lean Six Sigma Yellow Belt Process Improvements, and Technology Assessment Focus-Groups.

Coaching Process Improvement - Professional Services

Professional Services: Strategic planning and improvement services including Leadership Development training, Lean Six Sigma improvement services, and PERFORMANCE Process retreat facilitation.


Retail: Operating System improvements, as well as, improvements to dashboards, metrics, and profit sharing structures, Leadership Development training, human resources support, and improvement project facilitation.

Coaching Process Improvement - Manufacturing

Manufacturing: Lean process improvement and operational support including value-stream analysis and cell design, reduction in product lead times, Kanban data-analysis, supply chain improvements, and Lean Six Sigma Green Belt training.


Construction: CRM, proposal, and operating systems support, dashboards, strategic planning, and process improvements with teams in multiple areas as businesses grow and expand.

Coaching Process Improvement - Government

Government: Multi-year engagements for multiple departments in several states, with work including current and target state process diagrams, key performance indicators, coaching and training in Lean Six Sigma, etc.


Insurance: Operational assessment, Lean Six Sigma training, process improvement coaching, strategic planning facilitation and support, project management support, and team building.

Reach out using the form below for a complimentary meeting to see how we can help you thrive.

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