Lean Transformation | Business Process Improvement

Results

not recommendations

Facilitating

your improvement journey

Improvements

that achieve your goals

We help organizations improve

Are you frustrated by poor communication and wasted effort and money in your organization? Lean East helps organizations improve their effectiveness to maximize customer value. We coach employee teams as they identify and eliminate wastes in processes, raising service and quality levels while reducing operating costs. Lean East improvement projects typically have a 10x ROI (return on investment) for the organization.

Based in Maine and serving New England and the eastern United States, Lean East project consultants, trainers and coaches have spent their careers leading organizational change that achieves measurable, lasting results. We are experts in Lean Six Sigma and project management and have led transformations in many organizations. We believe you bring out the best in organizations by bringing out the best in the people.

Contact us for a free consultation to discuss your needs.

Lean East Services

Lean East facilitates business performance improvement projects to help organizations operate more efficiently, improve quality and service, and reduce costs. We strive to develop a culture of continuous improvement and partner with you to guarantee results.

Process Improvement

Our team of proven leaders and Lean Six Sigma experts help you understand and improve your processes

Project Management

Did your last major project finish on time and budget, meeting goals? Lean East project management services will help!

Improvement Training

We offer training workshops in Lean process improvement, project management and team leadership

Client Projects

Click on the client to read about our engagement.

Office of MaineCare Services

Organizational excellence support for Lean projects and development of Key Performance Indicators

General Dynamics

Developing, customizing and delivering Lean Six Sigma and trade training

Mid Coast Health Services

Improvement projects in areas including pharmacy, laboratory, operating room, imaging and supplies

New Hampshire Department of Public Health Services

Quality improvement training and coaching for project teams to support statewide health improvement

Bigelow Laboratory for Ocean Sciences

Grant process review and improvement to support operations and increase funding levels

United States Navy

Aligned Lean Six Sigma efforts between NAVSEA Office, Supervisor of Ships and shipbuilder

Management

Meet the members of the proven Lean East team!

What our clients say

Our team was excited to take a new approach that will help improve the way they work and manage employees. We also leveraged Steve and team to develop strong Key Performance Indicators to measure, monitor, and manage our performance in various business areas. These indicators will help us focus...

Doug Smith, COO, DHHS Office of MaineCare Services

“It was a pleasure working with you again; I look forward to the next time. I thought you did an outstanding job as lead instructor! Hopefully we will be able to use your services for other training opportunities in the future.”

Lean Six Sigma Trainee, General Dynamics

We chose the lean six sigma experts at Lean East to engage our employees in improving the operational processes that support our MaineCare providers and members, resulting in more streamlined and efficient work processes. Lean East also provided a lean approach to helping us implement...

Doug Smith, COO, Office of MaineCare Services

"I was particularly impressed with Steve’s ability to quickly understand the context of each team’s problem area, help them drill down to specific improvement projects, and provide guidance to each team as they progressed through their unique improvement journey."

Laura Holmes, Quality Improvement, NH DHHS

Steve...is a teacher and coach that uses a proven process for his projects and stresses that good things will happen when you put the patient first. We have asked Steve to support our performance improvement efforts and Triple Aim initiatives in the coming months. I highly recommend Lean East......