Do you want to improve your processes and provide more customer value?
Change your work culture from good to great?
Lean East develops high performing organizations that thrive in today’s fast-paced and complex world.
High Performing Organizations (HPOs) have a clear purpose and vision so that every member of the team is advancing toward a common goal. The Lean East team uses proven Lean Six Sigma tools to improve service organizations in three areas: People, Processes, and Performance.
Learn about our team and experience and then contact us for a free consultation to discuss your needs.
Organizational excellence support for Lean projects and development of Key Performance Indicators
Developing, customizing and delivering Lean Six Sigma and trade training
Improvement projects in areas including pharmacy, laboratory, operating room, imaging and supplies
Quality improvement training and coaching for project teams to support statewide health improvement
Grant process review and improvement to support operations and increase funding levels
Project management process improvement support for the Health Options Project Management Office (PMO).
Upstream: The Quest to Solve Problems Before They Happen by Dan Heath. Learn 3 Barriers to Overcome and 7 Key Questions for root cause analysis to prevent problems.
Stephen Covey’s “Green and Clean” story is an example of Servant Leadership. Includes 3 keys for Servant Leaders, Win-Win Agreements, and Lean applications.