Lean Transformation | Business Process Improvement

Results

not recommendations

Facilitating

your improvement journey

Improvements

that achieve your goals

High Performing Organizations

Do you want to improve your processes and provide more customer value?

Change your work culture from good to great?

Lean East develops high performing organizations that thrive in today’s fast-paced and complex world.

High Performing Organizations (HPOs) have a clear purpose and vision so that every member of the team is advancing toward a common goal. The Lean East team uses proven Lean Six Sigma tools to improve service organizations in three areas: People, Processes, and Performance.

Learn about our team and experience and then contact us for a free consultation to discuss your needs.

Lean East Services

Lean East facilitates business performance improvement projects to help organizations operate more efficiently, improve quality and service, and reduce costs. We strive to develop a culture of continuous improvement and partner with you to guarantee results.

Process Improvement

Our team of proven leaders and Lean Six Sigma experts help you understand and improve your processes

Turnaround Management

Lean East will work to understand your business needs and create a strategic plan to achieve your goals

Improvement Training

We offer training workshops in Lean process improvement, project management and team leadership

Client Projects

Click on the client to read about our engagement.

Office of MaineCare Services

Organizational excellence support for Lean projects and development of Key Performance Indicators

General Dynamics

Developing, customizing and delivering Lean Six Sigma and trade training

Mid Coast Health Services

Improvement projects in areas including pharmacy, laboratory, operating room, imaging and supplies

New Hampshire Department of Public Health Services

Quality improvement training and coaching for project teams to support statewide health improvement

Bigelow Laboratory for Ocean Sciences

Grant process review and improvement to support operations and increase funding levels

Community Health Options

Project management process improvement support for the Health Options Project Management Office (PMO).

Lean East Team

Meet our team of consulting professionals

What our clients say

"Lean East opened my eyes to a process-driven lean 6σ methodology that has had immediate impacts on my business. One of the keys to success has been Steve's ability to work with my diverse team. I am convinced we will continue to be successful with the tools that Lean East has provided us ..."

Peter Horch, Owner, Horch Roofing

"Lean East Provides Lean Training Excellence! I would readily recommend Lean East to others growing their lean practitioner base."

Lean Certification Customer

"Lean East helped me better understand my business operations and financial situation. I feel like I accomplished more in just two Thursdays with you than I did for the entire year with my previous consultant."

Small business owner in Southern Maine

Lean East provided valuable guidance to our organization in making project management more successful. We’ve achieved tangible improvements in communication, prioritization, and project initiation due to the disciplined and thoughtful approach Steve modeled.

William Kilbreth, CIO, Community Health Options

Our team was excited to take a new approach that will help improve the way they work and manage employees. We also leveraged Steve and team to develop strong Key Performance Indicators to measure, monitor, and manage our performance in various business areas. These indicators will help us focus...

Doug Smith, COO, DHHS Office of MaineCare Services

“It was a pleasure working with you again; I look forward to the next time. I thought you did an outstanding job as lead instructor! Hopefully we will be able to use your services for other training opportunities in the future.”

Lean Six Sigma Trainee, General Dynamics

We chose the lean six sigma experts at Lean East to engage our employees in improving the operational processes that support our MaineCare providers and members, resulting in more streamlined and efficient work processes. Lean East also provided a lean approach to helping us implement...

Doug Smith, COO, Office of MaineCare Services

"I was particularly impressed with Steve’s ability to quickly understand the context of each team’s problem area, help them drill down to specific improvement projects, and provide guidance to each team as they progressed through their unique improvement journey."

Laura Holmes, Quality Improvement, NH DHHS

Steve...is a teacher and coach that uses a proven process for his projects and stresses that good things will happen when you put the patient first. We have asked Steve to support our performance improvement efforts and Triple Aim initiatives in the coming months. I highly recommend Lean East......