We help organizations improve
Are you frustrated by poor communication and wasted effort and money in your organization? Lean East helps organizations improve their effectiveness to maximize customer value. We teach and coach employee teams as they identify and eliminate wastes in processes, raising service and quality levels while reducing operating costs. Lean East improvement projects typically have a 10x ROI (return on investment) for the organization.
Based in Maine and serving New England and the eastern United States, Lean East trainers and coaches have spent their careers leading organizational change that achieves measurable, lasting results. We are experts in Lean Six Sigma and project management and have led transformations in many organizations. We believe you bring out the best in organizations by bringing out the best in the people.
Contact us for a free consultation to discuss your needs.
Lean East Services
Lean East facilitates business performance improvement projects to help organizations operate more efficiently, improve quality and service, and reduce costs. We strive to develop a culture of continuous improvement and partner with you to guarantee results.
Process Improvement
Our team of proven leaders and Lean Six Sigma experts help you understand and improve your processes
Project Management
Did your last major project finish on time and budget, meeting goals? Lean East project management services will help!
Improvement Training
We offer training workshops in Lean process improvement, project management and team leadership
Client Projects
Click on the client to read about our engagement.
Office of MaineCare Services
Organizational excellence support for Lean projects and development of Key Performance Indicators
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General Dynamics
Developing, customizing and delivering Lean Six Sigma and trade training
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Mid Coast Health Services
Improvement projects in areas including pharmacy, laboratory, operating room, imaging and supplies
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New Hampshire Department of Public Health Services
Quality improvement training and coaching for project teams to support statewide health improvement
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Bigelow Laboratory for Ocean Sciences
Grant process review and improvement to support operations and increase funding levels
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United States Navy
Aligned Lean Six Sigma efforts between NAVSEA Office, Supervisor of Ships and shipbuilder
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Management
Meet the members of the proven Lean East team!
What our clients say
Our team was excited to take a new approach that will help improve the way they work and manage employees. We also leveraged Steve and team to develop strong Key Performance Indicators to measure, monitor, and manage our performance in various business areas. These indicators will help us focus...
Doug Smith, COO, DHHS Office of MaineCare Services
“It was a pleasure working with you again; I look forward to the next time. I thought you did an outstanding job as lead instructor! Hopefully we will be able to use your services for other training opportunities in the future.”
Lean Six Sigma Trainee, General Dynamics
We chose the lean six sigma experts at Lean East to engage our employees in improving the operational processes that support our MaineCare providers and members, resulting in more streamlined and efficient work processes. Lean East also provided a lean approach to helping us implement...
Doug Smith, COO, Office of MaineCare Services
"I was particularly impressed with Steve’s ability to quickly understand the context of each team’s problem area, help them drill down to specific improvement projects, and provide guidance to each team as they progressed through their unique improvement journey."
Laura Holmes, Quality Improvement, NH DHHS
Steve...is a teacher and coach that uses a proven process for his projects and stresses that good things will happen when you put the patient first. We have asked Steve to support our performance improvement efforts and Triple Aim initiatives in the coming months. I highly recommend Lean East......
Lois Skillings, CEO, Mid Coast Health Services
Lean East Blog
Here are our latest thoughts. Please subscribe to our newsletter!
Juggling Elephants
April 6, 2018
Do the competing demands of daily life feel like they are trying to squash you? Become the ringmaster of your life and schedule based upon your roles. 
The Power of A3 Process Improvement
March 8, 2018
Do you have a process improvement process? Click here to learn about the A3 method and receive a free copy of Lean East's proven format. 
Team of Teams
February 6, 2018
It is time to move away from command-and-control management, sharing purpose and knowledge while extending trust to every worker Clients
We help organizations improve
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