Lean Transformation | Process Improvement | Lean & Leadership Training

High Performing Organizations

Do you want to improve your processes and provide more customer value?

Change your work culture from good to great?

High Performing Organizations (HPOs) have a clear purpose and vision so that every member of the team is advancing toward a common goal. Lean East develops high performing organizations that thrive in today’s fast-paced and complex world.

The Lean East team uses proven Lean Six Sigma tools to improve service organizations in three areas: People, Processes, and Performance.

Learn about our team and experience in the sections below and then contact us for a free consultation.

What is Lean?

Training Schedule

Lean East Services

Lean East facilitates business performance improvement projects to help organizations operate more efficiently, improve quality and service, and reduce costs. We strive to develop a culture of continuous improvement and partner with you to guarantee results.

Process Improvement

Our team of proven leaders and Lean Six Sigma experts help you understand and improve your processes

Turnaround Management

Lean East will work to understand your business needs and create a strategic plan to achieve your goals

Improvement Training

We offer training workshops in Lean process improvement, project management and team leadership

Client Projects

Click on the client to read about our engagement.

Office of MaineCare Services

Organizational excellence support for Lean projects and development of Key Performance Indicators

General Dynamics

Developing, customizing and delivering Lean Six Sigma and trade training

Mid Coast Health Services

Improvement projects in areas including pharmacy, laboratory, operating room, imaging and supplies

New Hampshire Department of Public Health Services

Quality improvement training and coaching for project teams to support statewide health improvement

Bigelow Laboratory for Ocean Sciences

Grant process review and improvement to support operations and increase funding levels

Community Health Options

Project management process improvement support for the Health Options Project Management Office (PMO).

Lean East Team

Meet our team of consulting professionals

Steve Musica

Senior Consultant

Steve Musica leads business and healthcare improvement projects as the President of Lean East.

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Bob Cameron

Senior Consultant

Bob Cameron is a certified Lean Six Sigma Master Black Belt.

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Michelle Wyman

Senior Organizational Development Consultant

Michelle Wyman is a Senior Organizational Development Consultant with a mission to create learning opportunities that support and engage individuals and organizations.

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Dan Skinner

Senior Consultant

Dan Skinner is a Senior Consultant with strong dual leadership and analytical strengths.

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Jenny Ridley

Improvement Consultant

Jennifer Ridley is an Improvement Consultant who believes that best-in-class organizations are built through a continuous commitment and care to the growth of their people.

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Carter Breitenfeldt

Consulting Analyst

Carter Breitenfeldt is an intern through the Innovate for Maine program at the University of Maine. Carter is a Marketing Strategist helping Lean East introduce our blog posts and lessons to new audiences.

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What our clients say

"Lean East opened my eyes to a process-driven lean 6σ methodology that has had immediate impacts on my business. One of the keys to success has been Steve's ability to work with my diverse team. I am convinced we will continue to be successful with the tools that Lean East has provided us ..." ...

Peter Horch, Owner, Horch Roofing

Our team was excited to take a new approach that will help improve the way they work and manage employees. We also leveraged Steve and team to develop strong Key Performance Indicators to measure, monitor, and manage our performance in various business areas. These indicators will help us focus......

Doug Smith, COO, DHHS Office of MaineCare Services

The Bank is continually focused on improving our employee’s technical tools yet the specifics of what they need is not always clear. Lean East took on the assignment of helping us with this discovery and knocked it out of the park! Conducting a series of focus groups, they engaged our employees to better understand and document what technical areas need attention. Our staff enjoyed working with them and their final report delivered exactly what we were looking for. Lean East is a local company I would recommend without reservation.

Jim Woolverton, SVP & Director of IT, Androscoggin Bank

"I was particularly impressed with Steve’s ability to quickly understand the context of each team’s problem area, help them drill down to specific improvement projects, and provide guidance to each team as they progressed through their unique improvement journey."

Laura Holmes, Quality Improvement, NH DHHS

"Lean East Provides Lean Training Excellence! I would readily recommend Lean East to others growing their lean practitioner base."

Lean Certification Customer

“It was a pleasure working with you again; I look forward to the next time. I thought you did an outstanding job as lead instructor! Hopefully we will be able to use your services for other training opportunities in the future.”

Lean Six Sigma Trainee, General Dynamics

Steve...is a teacher and coach that uses a proven process for his projects and stresses that good things will happen when you put the patient first. We have asked Steve to support our performance improvement efforts and Triple Aim initiatives in the coming months. I highly recommend Lean East......

Lois Skillings, CEO, Mid Coast Health Services

We chose the lean six sigma experts at Lean East to engage our employees in improving the operational processes that support our MaineCare providers and members, resulting in more streamlined and efficient work processes. Lean East also provided a lean approach to helping us implement... ...