Blog Library - Lean East

12Feb 2021 by Steve Musica No Comments

Continuous Flow

Every Lean expert will tell you that continuous flow of value is the goal of a Lean process. Batching work is the opposite of continuous flow, yet most people batch jobs because they feel it is more efficient. For example, if we are baking a cake we may as well bake a second cake while the recipe book is open, all the ingredients are out, and the oven is on. The time for baking two cakes in a batch will be only slightly more than baking a single cake. The average time per cake is, therefore, lower when batching - this is more efficient! So if batching is more efficient, are the Lean experts wrong? Why we batch work All people, even lean practitioners, batch some of their work.…

13Jan 2021 by Steve Musica No Comments

Great by Choice

Summary

Authors Jim Collins (Good to Great and Built to Last) and Morten Hansen compare another set of companies to learn what differentiates the great. This time the research focuses on the question: “Why do some companies thrive in uncertainty, even chaos, and some do not?” The nine-year research project forms the basis of their 2011 book, Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All. This post summarizes four key choices made by leaders of the best companies (defined as companies that beat their industry indexes by at least 10X over 15 years) that challenge conventional wisdom. You may be surprised to learn that the “10X” companies: Were not more risky, visionary, or creative than their counterparts Focused more on scaling innovation than innovation by itself Changed…

07Dec 2020 by Steve Musica No Comments

Setting Objectives: Measure What Matters

Lesson

Learn how to write SMART goals and the Objectives and Key Results (OKR) method of setting objectives from the book Measure What Matters. As we approach the end of the year, it is a great time to review best practices for setting new objectives. This post will cover: how to write SMART goals, the Objectives and Key Results (OKR) method of management, tips from the book Measure What Matters, how OKRs and KPIs are related, and setting objectives for personal kaizen. We also have a special BONUS OFFER at the end of the post. Connect with us to learn Google's 5 OKR traps to avoid. SMART Goals We always recommend individuals and organizations set SMART goals. SMART is an acronym that stands for: S = Specific. Be precise in the…

23Nov 2020 by Steve Musica 1 Comment

Theory of Constraints

Summary

This is a summary of the story and key lessons from the 1984 classic The Goal: A Process of Ongoing Improvement by Eli Goldratt that introduced the world to the Theory of Constraints. Goldratt has published multiple editions of the original book, and also adapted the TOC concept to project management theory with his book Critical Chain, published in 1997. The Theory of Constraints (TOC) is an operations management method that views any system as being limited in achieving its goals by a small number of constraints. Every system has at least one constraint – TOC uses a focusing process to identify and eliminate the constraint, therefore raising the output of the entire system. “No Chain is Stronger Than Its Weakest Link” The Goal: A Process of Ongoing Improvement…

27Oct 2020 by Steve Musica 1 Comment

Personal Kaizen: Habits

Lesson

The Lean East team uses proven principles and tools of continuous improvement to support organizational change. The Toyota Motor Corporation developed many of these Lean continuous improvement principles, and one of the core principles of their Toyota Production System (TPS) is “Kaizen.” Kaizen Kaizen is a Japanese word that translates to "change for the good.” Kaizen results from making many tiny improvements to a system or process. The accumulated improvements eventually lead to significant results. Kaizen applies to individuals in the same way it applies to organizations. Many small, repeated gains add up to a significant change; this is the “compound effect” at work. Most of us are too busy to take four weeks off from work to learn a language but we could easily make time for one 5-minute…

14Sep 2020 by Steve Musica No Comments

Solve Problems Before They Happen

Summary

This is a summary of the 2020 Dan Heath book, Upstream: The Quest to Solve Problems Before They Happen. Dan and his brother Chip have previously written several bestsellers we have summarized, Switch: How to Change Things When Change is Hard and Decisive: How to Make Better Choices in Life and Work. Upstream covers a key Lean continuous Improvement topic: problem solving to root cause. Often the most effective (and least expensive) way to fix a problem is by preventing it from ever occurring. “So often we find ourselves reacting to problems, putting out fires, dealing with emergencies. We should shift our attention to preventing them.” 3 Barriers to Overcome Heath begins by sharing some common thinking barriers we need to overcome as we move upstream. Problem Blindness:…

18Aug 2020 by Steve Musica No Comments

Green and Clean: Servant Leadership

Lesson

This past month has been a busy one for Lean East with several new clients. As I reflect on lessons from the past month to blog about, one theme has come up several times in my discussions with top executives. The discussion goes something like this: Executive: “I don’t think this employee is going to work out.” Me: “What is the issue?” Executive: “I’m hearing complaints from the team about this employee. He/she isn’t keeping up with the work. When I look into their projects they are often falling behind.” Me: “What is the employee's expectation and how is it measured?” Executive: “They know they have to keep up and be responsive. When I sent the employee an email to ask about a recent issue they didn’t even email…

10Jul 2020 by Steve Musica 2 Comments

7 Habits for Highly Effective People

Summary

The current (July, 2020) racial tension in the United States has led me to recall one of my favorite productivity lessons: “seek first to understand, then to be understood.” This is Habit 5 from Stephen R. Covey’s bestseller The 7 Habits of Highly Effective People. Since Covey’s book is now 30 years old, I wonder how many millennials have never read the book or learned its timeless lessons? Here is a brief summary of the key lessons from the 7 Habits. Stephen R. Covey – R.I.P. Habit 1: Be Proactive Whenever something impacts you, YOU are in control of the response. Effective people choose to take the initiative and act back. The key lesson in Habit 1 is understanding whether you control, influence, or only have concern about an…

12Jun 2020 by Steve Musica No Comments

TRIZ Inventive Problem Solving

Lesson

Is your company interested in improving its products, services, and systems but not sure where to start? It is very likely that a solution to your problem has already been discovered by another industry somewhere in the world. Many of the most innovative companies in the world apply TRIZ inventive problem-solving methods to innovate their products and processes. TRIZ (pronounced “(/ˈtriːz/”) is a Russian acronym that translates to "theory of the resolution of invention-related tasks" and is "a problem-solving, analysis and forecasting tool derived from the study of patterns of invention in the global patent literature." TRIZ history TRIZ was first developed over 50 years ago by Russian inventor Genrich Altshuller and his colleagues. The team studied hundreds of thousands of published patents to discover patterns in the solutions…

18May 2020 by Steve Musica No Comments

Ten Lessons from Built to Last

Summary

Authors Jim Collins (author of the best-sellers Good to Great and Great by Choice) and Jerry Porras compared 18 sets of long-running and successful companies to learn what differentiated the visionary company from the comparison company. Their research identified key traits and habits prevalent in the more successful companies and formed the basis of their book, Built to Last: Successful Habits of Visionary Companies. This post summarizes ten lessons of visionary companies from the book and, as a bonus, offers six suggestions for leaders to better align an organization. You don’t need a great idea to start a great company. Few of the visionary companies in the book began with even any specific idea. Visionary companies often get off to a slow start, but set BHAGs (below) and continue…