Coaching and The Art of Possibility

Coaching and The Art of Possibility

Lesson
  Much of our support at Lean East involves coaching leaders and teams as they improve their processes. But what is coaching? Here are six traits of good coaching and some examples from the book The Art of Possibility.   Six Traits of Good Coaching Coaches focus on people and drive results. Coaching is not the same as teaching or mentoring. Teachers impart their skills and wisdom to others. Mentors share lessons based on their experience. Coaches unlock potential in the participant and help them discover their own solutions. Coaches share alignment and establish trust. The mission and goal must be agreed upon by the participant and coach. The participant and coach also need to have mutual trust for one another. Learn more about trust at this post. Coaches ask…
Read More
Radical Candor

Radical Candor

Review
  This is a summary of the 2017 book, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity, by Kim Scott. Ms. Scott describes leadership lessons she learned while working in Silicon Valley for Google, Apple, and start-up companies. Her former boss at Google (and an accomplished author herself) Sheryl Sandberg writes, “Radical Candor will help you inspire teams to do the best work of their lives.” Great bosses have strong relationships with their employees. Three simple principles for building better employee relationships are: Make it personal Get (sh)it done Understand why it matters Scott shares the concept of Radical Candor on a 2X2 grid with one axis how much you care personally about the person and the other axis how much you challenge directly. Scott names each of the…
Read More
Immunity to Change

Immunity to Change

Review
Immunity to Change: How to Overcome it and Unlock the Potential in Yourself and Your Organization is a 2009 book written by Robert Kegan and Lisa Laskow Lahey. It has updated examples of their experience using their immunity to change concepts first introduced in their 2001 book, How the Way We Talk Can Change the Way We Work. This book was recently recommended by another experienced improvement consultant. Since I was unfamiliar with the book and change process, I decided to learn the process and share key points with my friends and colleagues. I typically work with teams and organizations, not individuals, and have not used the immunity to change process myself. It does provide a path to understanding root cause, so I see reasons why it could work well…
Read More
Leaders Eat Last

Leaders Eat Last

Review
In our previous posts, we have discussed the importance of having a clear reason to change and explained that organizational culture and history matters when establishing a sense of urgency. Now we will look at some of the reasons why this is the case, truly “evolutionary” reasons related to our brain. Thanks to the trial-and-error process of evolution taking place over the past two-and-a-half million years, human brains have adapted to survive. In the 2014 book Leaders Eat Last: Why Some Teams Pull Together and Others Don’t, author Simon Sinek explains why a feeling of safety is necessary whether we are a caveman or an assistant in a large corporation. Sinek discusses five chemicals that our body has designed for evolutionary reasons that still impact all of us every day.…
Read More
An American Sickness

An American Sickness

Review
An American Sickness: How Healthcare Became Big Business and How You Can Take It Back is a 2017 book by Dr. Elisabeth Rosenthal about the US business of healthcare. Dr. Rosenthal identifies the motives of the profit-takers in the US healthcare market and learned behaviors of the marketplace. Many of her real-life stories and examples leave the reader frustrated in the system. I found most of the book focused on the problems that have developed in the US healthcare market. The book did not have many new answers for fixing the system, but Dr. Rosenthal did offer several great actions one should take as an informed consumer. Ten economic rules are referenced throughout the book:   Dr. Rosenthal shares many shocking examples for these rules throughout the book. She breaks…
Read More
Start with Why

Start with Why

Review
This month we discuss the 2009 book Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek. In this favorite book of many leaders, Sinek asks why some companies are able to achieve things that defy all the assumptions. For example, why is Apple so innovative? Why did the Wright Brothers achieve flight before their better funded, better qualified competition? Sinek believes that the great and inspiring leaders and organizations all think, act and communicate in the same way – and it is the opposite of everyone else. All leaders and organizations know WHAT they do (the product or service) and some know HOW they do it (the “differentiating value proposition,” “proprietary process” or “unique selling proposition.”) Very few companies can clearly articulate WHY they do…
Read More
Leadership Lessons from Toyota

Leadership Lessons from Toyota

Review
This is part of an ongoing series of organizational and personal improvement book reviews. If you have read the book already use this as a reminder of key lessons. If you have not read the book and are looking to learn and grow as a leader, this summary will share some of our favorite quotes. Lean East recently read How Toyota Became #1: Leadership Lessons from the World’s Greatest Car Company, a book by journalist David Magee published in 2008. The book was written to review the history of Toyota’s growth from a Japanese start-up to the largest automobile manufacturer in the world. Magee interviewed many of Toyota’s senior executives to write the book and became amazed at the differences between Toyota and other auto companies. During his research, he realized…
Read More
Decisive: How to Make Better Choices in Life and Work

Decisive: How to Make Better Choices in Life and Work

Review
This is part of an ongoing series of organizational and personal improvement book reviews. If you have read the book already use this as a reminder of key lessons. If you have not read the book and are looking to learn and grow as a leader, this summary will share the basics. Decisive: How to Make Better Choices in Life and Work is a book by Chip and Dan Heath published in 2013. Lean East has previously reviewed their book Switch: How to Change Things When Change is Hard and also enjoyed Made to Stick. This book presents a fairly simple process for decision making (click here for a one-page PDF of this process prepared by the authors). The content of the book focuses on the 4-step WRAP process and…
Read More
The Speed of Trust

The Speed of Trust

Review
This is part of an ongoing series of organizational and personal improvement book reviews. If you have read the book already use this as a reminder of key lessons. If you have not read the book and are looking to learn and grow as a leader, this summary will share the basics. The Speed of Trust: The One Thing That Changes Everything is a book by Stephen M. R. Covey . . . but not the well-known author of The Seven Habits of Highly Effective People who died after a biking accident in 2012, rather his oldest son. The Speed of Trust is now ten years old and I have referred to the book numerous times while training and coaching leaders. I wanted to cover the key topics of the…
Read More
Smarter Faster Better: The Secrets of Being Productive

Smarter Faster Better: The Secrets of Being Productive

Review
This is part of an ongoing series of organizational and personal improvement book reviews. If you have read the book already use this as a reminder of key lessons. If you have not read the book and are looking to learn and grow as a leader, this summary will share the basics. Smarter Faster Better: The Secrets of Being Productive in Life and Business is a 2016 book (and already a bestseller) written by Charles Duhigg, author of the 2012 bestselling book The Power of Habit: Why We Do What We Do in Life and Business. Duhigg is a storyteller with a style similar to Malcolm Gladwell and Atul Gawande. The book is broken into eight topics, each with their own chapter. Those looking for a quick synopsis can always read…
Read More