Aligned Lean Six Sigma efforts between NAVSEA Office, Supervisor of Ships and the General Dynamics Bath Iron Works shipbuilder. Led the training for the NAVSEA office.
Advised Senior Leadership on process improvement and quality matters, planned and executing Strategic Planning efforts and joint Executive Planning Sessions, conducted Value Stream Analysis, taught Lean Six Sigma courses, mentored new Black Belts and Green Belts and developed a Lean/Quality deployment strategy.
Bob “actively solicits and listens to customer input to define product/service requirements…actively participates as a customer, responds to service providers in a positive and helpful manner…demonstrates positive and professional interactions, recognizes that everyone is a customer and collaborates with others to achieve a common goal…seeks customer feedback and recognizes and resolves conflict constructively…provides relevant, timely, accurate information to reduce rework and minimize impact to customers and service providers.”
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