The Lean East Continuous Improvement Project Coaching program combines “training” with “doing” so organizations and participants receive an immediate return on investment. This also allows participants to practice using what they have learned.
First, organizations identify a “problem and improvement” team consisting of 3-5 employees. Then, our instructors provide training and coaching as the team achieves results. The organization will achieve positive results and the people will have a chance to apply the new material they learn immediately. We will strive for a 10X return-on-investment for implementing the improvements identified.
Through discussions with sponsors of each team, Instructors will work to develop a team. This will be a balance of team members who are multi-disciplinary and chosen (or have volunteered) based on enthusiasm to learn Lean process improvement methods and improve their services.
Over a ~6-month scheduled period, the client project team will attend three full‐day training workshops and one final half‐day training session. The full‐day sessions are expected to be 7.5 hours long with a combination of lecture, discussion, and interactive group exercises.
Every participant will receive copies of all the PowerPoint lecture materials. Printed versions of course materials may be requested for use in note-taking on each session date. All the provided materials are available for the client’s use as long as the copyright references are maintained.
Training Sessions will be held in a centrally located site for ease of travel and to minimize workplace disruptions. A centrally-located training session establishes an open learning environment that invites easy collaboration and brainstorming between teams. Similarly, it fosters relaxed, open dialogue during working sessions. Lunch and refreshments are provided for each training session.
The sessions will focus on teaching a variety of process improvement techniques. These Lean Six Sigma improvement tools were hand‐selected as the most effective as well as useful for improving processes after years of teaching and testing them. The tools also have incredible flexibility for a variety of processes and scenarios. In addition, they have been identified as easy to grasp in an adult learning environment.
All sessions will include multiple interactive exercises and small working groups to work actively on their projects. This encourages greater learning, and increased engagement and collaboration within and between teams.
At the end of each session, teams are assigned a set of homework tasks to complete. These assignments utilize the methods taught in each session but also work actively toward redesigning a process in their company. As part of their homework, each team will be required to check-in with their assigned Instructor/coach between each training session. During this check-in, they will provide an update on their homework progress. Instructors will also be available by phone and e‐mail between training sessions for additional mentoring or guidance should the teams require it to work through their assigned tasks.
At the end of the training program, the participants will walk away with approximately 20‐25 basic CPI tools to utilize in their current and future projects.
Report – Measurement:
The instructors will deliver a final report that provides an overview of the coaching sessions and the resulting progress of the team. Details include a collection of observations made during the training sessions. Overall, the report card will inform each team of any strengths or weaknesses. In addition, it will also include the next steps for the teams and their organizations to consider after completing the Training Sessions.
Instructors and project improvement coaches:
Lean East senior consultants Bob Cameron and Steve Musica will facilitate the learning sessions and coach the members of each team as they complete their selected process improvement projects.
Combined these Instructors have led Lean improvements for over 30 years. We have had great success with Continuous Improvement Project Coaching in the past and are excited to offer this program in the future!
Lean East is currently identifying teams for our next session of this program. Please contact us if you have a team interested.
The general schedule of the 6-month program is shared below. Between sessions, coaching will include a site visit from one of the instructors, both of whom are Lean Six Sigma improvement experts.
Please contact us to learn more.
Lean East also offers customized training services to adjust our content and timing for your team’s needs.
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