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Process Improvement

Lean, the focus on customer value and elimination of waste in processes, has transformed manufacturing over the past thirty years. Lean East has applied Lean thinking to improve service organizations in Maine and the Northeast for the past 12 years. We strive to develop a culture of continuous improvement and partner with you to guarantee results.

Learn about some of the process improvement work we have supported below, and ask us if you qualify for a grant that will pay 50% of the costs for Lean East training services!

Selected Focus Areas


Healthcare: Multiple healthcare improvement projects for hospitals, private practices, etc. We have also led corporate retreats and provided Introduction to Lean in Healthcare training for hundreds of nurses, physicians, technicians, and administrative leaders.


Finance/Banking: Multiple organization-wide improvement and training initiatives, including Introduction to Lean, Lean Six Sigma Green Belt, Lean Six Sigma Yellow Belt Process Improvements, and Technology Assessment Focus-Groups.

Professional Services: Strategic planning and improvement services including Leadership Development training, Lean Six Sigma improvement services, and PERFORMANCE Process retreat facilitation.

Retail: Operating System improvements, improvements to dashboards, metrics, and profit sharing structures, Leadership Development training, human resources support, and improvement project facilitation.


Manufacturing: Lean process improvement and operational support including value-stream analysis and cell design, reduction in product lead times, Kanban data-analysis, Lean Six Sigma Green Belt training, etc.

Construction: Supporting operating systems, dashboards, strategic planning, and process improvements with teams in multiple areas as businesses grow and expand.


Government: Current and target state process diagrams, key performance indicators, coaching and training in Lean Six Sigma, etc.

Insurance: Operational assessment and process improvement support for a project management office.

Reach out using the form below for a complimentary meeting to see how we can help you thrive.



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