Understanding Key Performance Indicators
Establishing a Balanced Scorecard of Key Performance Indicators (KPIs) supports improvement. KPIs exist for every process and team; have you identified yours?
The Power of A3 Process Improvement
Do you have a process improvement process? Click here to learn about the A3 method and receive a free copy of Lean East’s proven format.
Coaching and The Art of Possibility
Learn six traits of good coaching by Lean East Principal Steve Musica and see highlights from The Art of Possibility by Benjamin Zander
Five Ways to Engage Millennials
Millennials will soon represent most of the US workforce and are enthusiastic, entrepreneurial, purpose driven and open-minded team players.
Leaders Eat Last
We review the Simon Sinek book, Leaders Eat Last, and discuss five chemicals that our body has designed for evolutionary reasons that impact us today.
Simplify the Customer
To improve health care delivery in the United States, simplify the customer. Single-payer healthcare and free-market healthcare systems are discussed and contrasted.
Is this the most important success habit?
Anyone who has been learning and applying personal productivity tools and techniques for many years will have developed some positive habits for success. Many of these habits are probably already habits you are practicing (or trying to follow) in your life but I’ve recently established a new habit I don’t typically see mentioned. This habit […]
Five Thoughts on Lean Transformation Models
Various models have been created on key steps in a successful Lean transformation. This is an overview and analysis of two transformation models by Lean East.
Updated Principles from “Influence: The Psychology of Persuasion”
Learn the 7 principles (cognitive biases) from Robert Cialdini’s book Influence: The Psychology of Persuasion and become a better negotiator.
