Lean East summarizes The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life by Bernard Roth.
Lean East explains why it is best to take action and experiment right away using the PDCA process. Learn from your trial and re-aim based on the result.
While facilitating an improvement project for a hospital’s surgical department recently, our team was presented with a clear opportunity for improvement. Recent data logged during a long day of procedures included three separate surgical cases where the patient’s discharge paperwork was incorrect. These three errors were all caught by the surgeon before the patient was […]