Simplify the Customer
To improve health care delivery in the United States, simplify the customer. Single-payer healthcare and free-market healthcare systems are discussed and contrasted.
Ready…Fire!…Aim
Lean East explains why it is best to take action and experiment right away using the PDCA process. Learn from your trial and re-aim based on the result.
How to Change Things When Change is Hard
This is part of an ongoing series of organizational and personal improvement book reviews. If you have read the book already use this as a reminder of key lessons. If you have not read the book and are looking to learn and grow as a leader, this summary will share the basics. Read the entire […]
